Our Commitment

At Epoka we strive to deliver:

 

AVAILABLE IT

OVER 10,000 PART NUMBERS AVAILABLE FOR SAME DAY SHIPMENTAvailable IT solutions from EPOKA

We offer one of the largest end-of-life inventories in Europe, our extensive range of products include enterprise servers, mainframes, x86 servers, enterprise storage, NAS, SAN, network, and fibre optic equipment.

Warehouse facts
▪ 3.000 m2 warehouse facilities
▪ 1.000+ metres of shelf space
▪ 10.000+ part numbers
▪ 100.000+ units


MULTI PLATFORM EXPERTISE / ALL MAJOR BRANDS
Epoka offers true multi-platform expertise on a broad portfolio of manufacturers including Brocade, Cisco Systems, Dell, EMC Corporation, Hitachi Data Systems, HP, IBM, Intel, NetApp, Oracle, Sun Microsystems, & StorageTek.

 

FLEXIBLE IT

 

CUSTOMISED CONFIGURATIONS

Our product specialised engineers all have extensive experience in preparing and configuring high-end IT hardware. Flexible IT solutions from EPOKA

Many years of experience and in-depth product knowledge enable us to provide customised and fully tested systems on both end-of-life hardware as well as newer systems.

We pride ourselves in providing flexible solutions to meet your hardware needs even on legacy systems. IT equipment that the manufacturer has discontinued and no longer supports is one of our specialties. We can support existing platforms with the hardware needed - tested, configured and ready to install. In complicated cases our engineers can join forces with your engineers to find the right configuration.

GLOBAL ON-DENMAND LOGISTICS

Our logistics department has arranged transport to more than 170 countries worldwide and is in daily contact with our customers. We have a close cooperation with several shipping agencies; this ensures that your   orders are delivered at the right time and at the right place.

FedEx, DHL and TNT pick up equipment from our warehouse every day. If you need special shipment we will help you find the best solution possible. All orders are carefully packed in new materials, safe for transport to the global market. Heat-treated wooden crating is also possible. As a result of our careful packing procedure we have had less than one transport damage per 10.000 orders.

RELIABLE IT

IN-DEPTH PRODUCT KNOWLEDGE
We are a multi-brand supplier; this means that we support all major brands within high-end IT hardware. To ensure in-depth product knowledge; we have divided our sales and technical staff into product teams.

 

OUR COMMITMENT TO QUALITY

Before we put equipment into stock, it goes through our quality control. This means that we test the equipment and approve it visually.

Before we ship the orders to our customers, the equipment goes through our renovation process, which includes service on mechanical and electronic parts. With this procedure we strive in all aspects to meet our customers’ expectations and requirements.

Epoka A/S is a reputable refurbisher and we recondition secondhand equipment by replacing worn and malfunctioning parts, cleaning the interior of the hardware, and correcting aesthetic blemishes. All to ensure that you can rely on our products for years to come.


EPOKA WARRANTY

All equipment comes with up to 1 year’s warranty. If you need a special warranty period, extended warranty is possible. We pride ourselves in delivering fully functioning equipment so you do not have to worry about the quality of a refurbished part. In the event a part stops working within its warranty period, simply go to our website and use our easy online RMA form to process your claim.

 

A PARTNER YOU CAN TRUST

At Epoka we value a close and honest cooperation with every customer. We strive in all aspects to inform you of relevant details about your orders and our cooperation. We believe that honesty is the best practice; so if you have suggestions for improvement of our mutual business relation we would be happy if you will let us know.

On our website you can find all direct contact information to our sales and purchasing teams. This is a deliberate choice to ensure that our customers always have direct contact details available.


Our company is credit worthy according to Bisnode's credit assessment system that is based on a number of decision rules. This credit rating is updated on a daily basis, and always shows the current rating and date.


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