Our Commitment

At Epoka we are committed to deliver quality end of life products and a great service to our customers. We are striving to be not only a distributor, but also a service provider and business partner. We offer services such as our Epoka Care program, configurations, or custom solutions. We are aiming to make IT available, flexible and reliable.

Available IT

At our warehouse you can find new and refurbished end-of-life enterprise servers, storage systems, networking hardware and spare parts. We have a large inventory of products from a wide selection of manufacturers.

Over 10,000 different products available for same day shipment

We offer one of the largest end-of-life inventories in Europe. Our extensive range of products include enterprise servers, mainframes, x86 servers, enterprise storage, NAS, SAN, network, and fiber optic equipment. Visit our online store and see our selection.

Warehouse facts

▪ 3.000 m2 warehouse facilities
▪ 1.000+ meters of shelf space
▪ 10.000+ products
▪ 100.000+ units

Multi-platform expertise – all major brands represented

Epoka offers true multi-platform expertise on a broad portfolio of manufacturers including Brocade, Cisco Systems, Dell, EMC Corporation, Hitachi Data Systems, HP, IBM, Intel, NetApp, Oracle, Sun Microsystems and StorageTek. We carry all major brands in the market.

Global on-demand logistics

Our logistics department has arranged transport to more than 97 countries worldwide and is in daily contact with our customers. We have a close cooperation with several shipping agencies, and we can organize shipping to any location around the world.

Our logistics partners pick up orders from our warehouse every day. Depending on your location, we can usually guarantee delivery within a few business days. If you need special shipment, we will help you find the best solution possible. All orders are carefully packed in custom crates, thus guaranteeing that the equipment is protected during shipping. Heat-treated wooden crating is also possible. As a result of our careful packing procedure we have had less than one transport damage per 10.000 orders.

Reliable IT

We believe that there is no need to invest in a new system just because the old one is not supported anymore. This is why the core of our business is end of life products. As these products are often used, we refurbish them upon arrival to make sure that they live up to our high standards. When you buy from us, our excellent refurbishment process and testing guarantees that even used products are just as good as new.

In-depth product knowledge

We are a multi-brand supplier, and so we support all major brands within high-end IT hardware. Our product teams have many years of experience within their fields, which helps them in the refurbishment and testing of products. Our knowledgeable technicians know how to handle products, and how to make them just as good as new. Moreover, our sales experts are able to assist with any question you might have about our products.

Our commitment to quality

Before we put equipment into stock, it goes through our refurbishment process. As part of the refurbishment process, products are inspected, tested, and if necessary, they are repaired. Products only become part of our stock if they have passed all tests. For our testing we use either the brand’s own diagnostics tool, or if it is possible, also the built in test system. If a product is configured, then it also goes through an extra round of testing, so we can be certain that the configuration was successful, and your order is working according to your wishes.

Epoka warranty

The majority of our equipment comes with 1 year’s warranty, with the exception of tapes and batteries. For tapes and batteries, we are offering a shorter warranty period of 3 months. If you need a special warranty period, you can ask your contact person for extended warranty. We pride ourselves in delivering fully functioning equipment so you do not have to worry about the quality of a refurbished part. In the event a part stops working within its warranty period, simply go to our website and use our easy online RMA form to process your claim.

A partner you can trust

At Epoka we value a close and honest cooperation with every customer. We are continuously going to keep you updated about your order, and provide you all the information you need. We believe that honesty is the best practice, so if you have suggestions for improvement, we would be happy to hear from you.

Flexible IT 

We offer more than just high quality end of life products. At Epoka you have the option to get your order configured and customized to your exact needs, sparing you time and effort.

Configurations

Our product teams all have extensive experience in preparing and configuring high-end IT hardware. Many years of experience and in-depth product knowledge enables us to provide customized and fully tested systems on both end-of-life hardware as well as newer systems. Our technicians can do both simple and complex configurations. No matter what your request is, we will try our best to accommodate it.

We pride ourselves in providing flexible solutions to meet your hardware needs even on legacy systems. IT equipment that the manufacturer has discontinued and no longer supports is one of our specialties. We can support existing platforms with the hardware needed - tested, configured and ready to install.

Customized solutions

If you are in need of a full solution, we are able to build up a system that fits your exact needs. Our enterprise storage solution is perfect for those who want to have a custom-made system, but they do not wish or do not have the time and effort to set up one. You only need to tell us your preferences, and we take care of the rest. Our technicians will assemble and configure the system according to your wishes, and it is ready for use when it arrives.

 


Our company is credit worthy according to Bisnode's credit assessment system that is based on a number of decision rules. This credit rating is updated on a daily basis, and always shows the current rating and date.


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